Terms and Conditions

1. Overview

These Terms and Conditions apply to all orders placed through LuckyPull. By using this website and placing an order, you agree to these terms.

For support, contact customer@luckypulltcg.com.

2. Product and Stock

• All products are sold as genuine and sealed where listed as sealed.
• Product images are for guidance and may vary by print batch or supplier run.
• Stock is limited and can change without notice.

3. Pricing, Orders, and Payment

• Prices shown at checkout are the prices payable at the point of purchase.
• Orders are only confirmed once payment has been completed successfully.
• We reserve the right to cancel or refuse orders where fraud or pricing errors are suspected.

4. Shipping and Dispatch

• Standard shipping is GBP 4.50. Next day delivery option is GBP 5.99 where available.
• Free delivery applies on qualifying baskets over GBP 85 where configured at checkout.
• Dispatch is usually same or next working day depending on order time and processing volume.
• Tracked 48-hour services may be used depending on destination and courier availability.

See full delivery details on our Shipping Policy page.

5. Promotions, Perks, and Giveaways

• Perks and offers can be changed or withdrawn at any time.
• Where active, basket perks may include a free bonus pack over GBP 20 and a free graded card over GBP 120.
• Giveaway entries are linked to active campaign rules shown on the giveaway page.
• Current giveaway logic is every full GBP 20 spent equals one entry while the campaign is live.
• Winner timelines shown on the giveaway page are target dates and may require order validation before confirmation.

6. Sell Your Cards Service

• Fast Payout option is a 40 percent route and payment is targeted within 12 hours after receipt and checks pass.
• Full Evaluation offers are usually sent within 2 to 5 days after review.
• Sell For You is a managed sale route aimed at maximising return.
• Submission requirements include a full rotating video front and back outside sleeve plus front and back photos in sleeve.
• Submissions must be emailed to customer@luckypulltcg.com.

7. Returns, Damage Claims, and Liability

• Damage claims must include clear images of packaging and contents.
• Claims may be declined if required proof is not provided.
• LuckyPull is not liable for courier delays outside our direct control once dispatched.

See full claim rules on our Return Policy page.

8. Account, Website Use, and Legal

• You agree not to misuse the website, checkout systems, or promotional systems.
• We may update these terms from time to time. Updated terms apply once published on this page.
• These terms are governed by applicable UK law.