Overview
This Privacy Policy explains what personal data LuckyPull collects, how we use it, and your rights regarding that data.
By using our website and placing orders, you agree to the practices outlined on this page.
Information We Collect
- Contact details you provide, such as name, email address, and delivery details.
- Order information including products purchased, order values, and order history.
- Technical and usage data such as IP address, browser type, and site interaction data.
- Payment processing data handled securely by our payment providers (we do not store full card details).
How We Use Your Data
- To process and deliver your orders.
- To provide customer support and respond to queries.
- To send important service updates about your orders.
- To improve site performance, security, and customer experience.
- To meet legal, accounting, and fraud-prevention obligations.
Data Sharing
We only share data with trusted providers where needed to run the store, including payment gateways, delivery partners, and essential platform services.
We do not sell your personal data to third parties.
Retention and Security
- We retain order-related data for operational and legal record-keeping requirements.
- We apply reasonable technical and organisational safeguards to protect your data.
- No internet transmission or storage system is 100 percent secure, but we take appropriate precautions.
Your Rights
- You can request access, correction, or deletion of your personal data where applicable.
- You can request details of the data we hold about you.
- You can contact us at customer@luckypulltcg.com for privacy requests.